Support
Choose the fastest path for what you need. Account, billing, downloads, licenses, and alert settings are self-serve, and support is here for product questions, setup issues, recovery problems, and repair help.
Product support
Email support for install problems, update issues, NinjaTrader recovery, reconnects, strategy restore, one-click repair, or alert delivery questions. If you are signed in, Ninja Watchdog can include helpful app details so support can help faster.
Account and billing
Start protection, manage your subscription, add another license, update alert settings, resend verification, or reset your password from your account.
Feedback
Request features, report confusing steps, or tell us what would make Ninja Watchdog more valuable on your VPS or trading desktop.
Most questions — billing dates, what Ninja Watchdog never does, VPS support — are already answered in the FAQ. Installing? Download the Windows app and sign in with the same account you used at checkout.
Or write to support@ninjawatchdog.com from any device — no mail app needed to copy the address.