Overview
Ninja Watchdog is a utility for account access, platform monitoring, recovery workflows, and alerts. This policy explains what information we collect, how we use it, and the choices available to you.
Information We Collect
We collect information you provide directly, including your email address, account credentials handled through Firebase Authentication, support messages, early access requests, and any details you choose to include when contacting us.
When you use the website, hosting and security providers may process technical information such as IP address, browser type, device information, pages visited, timestamps, and basic diagnostic logs.
The Ninja Watchdog desktop app is intended to monitor local NinjaTrader sessions, logs, and recovery state on your computer. Local platform data is not sent to us unless you submit it to support or a feature clearly asks for permission to transmit it.
How We Use Information
We use information to provide account access, respond to support requests, send requested product updates, improve reliability, investigate errors, protect against abuse, and operate Ninja Watchdog services.
Authentication Providers
Account sign-in is powered by Firebase Authentication. If you use Google sign-in, Google may process information according to its own privacy terms. We use authentication data to identify your account and manage access to Ninja Watchdog.
Emails and Notifications
We may send account, security, support, and product update messages. You can ask to stop receiving marketing or launch update emails by contacting support. Transactional account and security messages may still be sent when needed to operate the service.
Sharing
We do not sell your personal information. We may share information with service providers that help us run the website, authentication, hosting, email delivery, customer support, and security operations. We may also share information when required by law or to protect rights, safety, and service integrity.
Data Security
We use reasonable administrative, technical, and organizational safeguards for the information we process. No online service can guarantee perfect security, so you should use a strong password and keep your account access confidential.
Your Choices
You may request help accessing, correcting, or deleting account information by contacting us. Some information may be retained when needed for security, legal, accounting, dispute resolution, or service integrity purposes.
Contact
Questions about this policy can be sent to support@ninjawatchdog.com.